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#main-wrap #main .bot .content .red,#intelligentCustomerService #main-wrap #main .user .content .red{color:red}#intelligentCustomerService #main-wrap #main .bot .content a,#intelligentCustomerService #main-wrap #main .user .content a{text-decoration:underline;color:#3e93f3;-webkit-tap-highlight-color:rgba(62,147,243,.1)}#intelligentCustomerService #main-wrap #main .bot .content img,#intelligentCustomerService #main-wrap #main .user .content img{width:100%;border-radius:1rem}#intelligentCustomerService #main-wrap #main .bot .content .loading,#intelligentCustomerService #main-wrap #main .user .content .loading{display:-webkit-box;display:-ms-flexbox;display:flex;width:1.6rem;height:2.4rem;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;background:url(data:image/gif;base64,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) 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.user{padding-right:2rem;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;margin-left:7.25rem}#intelligentCustomerService #main-wrap #main .user .avatar-wrap{margin-left:1.5rem}#intelligentCustomerService #main-wrap #main .user .avatar-wrap .avatar{background:url(../img/userAvatar.b873d718.png);background-size:100% 100%}#intelligentCustomerService #main-wrap #main .user .content{border-radius:1rem 0 1rem 1rem}#intelligentCustomerService #main-wrap #main .user .content:before{content:"";position:absolute;background:#fff;width:1.2rem;height:1.2rem;right:-1.2rem;top:0}#intelligentCustomerService #main-wrap #main .user .content:after{content:"";position:absolute;background:#f1f2f3;width:1.2rem;height:1.2rem;border-radius:1.2rem 0 0 0;right:-1.2rem;top:0}#intelligentCustomerService #bottom-bar{position:fixed;bottom:0;left:50%;-webkit-transform:translateX(-50%);transform:translateX(-50%);border-top:1px solid #d9d9d9;width:100%;max-width:37.5rem;padding:.8rem 0;background-color:#fff;z-index:2;padding-bottom:.8rem;padding-bottom:calc(constant(safe-area-inset-bottom) + .8rem);padding-bottom:calc(env(safe-area-inset-bottom) + .8rem)}#intelligentCustomerService #bottom-bar #input-box-wrap{-webkit-box-sizing:border-box;box-sizing:border-box;position:relative;width:100%;display:-webkit-box;display:-ms-flexbox;display:flex;padding-left:.8rem;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#intelligentCustomerService #bottom-bar #input-box-wrap #input-box{position:relative;-webkit-box-sizing:border-box;box-sizing:border-box;height:4.2rem;max-height:21.8rem;padding:.8rem 0;margin-right:.6rem;border:1px solid rgba(0,0,0,.1);border-radius:.6rem;-webkit-box-flex:1;-ms-flex-positive:1;flex-grow:1}#intelligentCustomerService #bottom-bar #input-box-wrap #input-box.active{-webkit-box-shadow:0 0 1rem rgba(0,0,0,.1);box-shadow:0 0 1rem rgba(0,0,0,.1)}#intelligentCustomerService #bottom-bar #input-box-wrap #input-box textarea{margin:0;padding:0;border:none;outline:none;background:none;resize:none;font-family:inherit;font-size:inherit;font-weight:inherit;line-height:inherit}#intelligentCustomerService #bottom-bar #input-box-wrap #input-box #input{-webkit-box-sizing:border-box;box-sizing:border-box;width:100%;height:2.4rem;max-height:20rem;line-height:2.4rem;padding:0 2.8rem 0 .8rem;font-size:1.6rem;color:#000;scrollbar-width:none;-ms-overflow-style:none}#intelligentCustomerService #bottom-bar #input-box-wrap #input-box #input::-webkit-scrollbar{width:0;height:0;background-color:transparent;display:var(--display);width:.8rem}#intelligentCustomerService #bottom-bar #input-box-wrap #input-box #input::-webkit-scrollbar-thumb{border-radius:.5rem;background-color:#e1e1e9}#intelligentCustomerService #bottom-bar #input-box-wrap #input-box #input::-webkit-scrollbar-track{background-color:#fff;border-radius:9999px}#intelligentCustomerService #bottom-bar #input-box-wrap #input-box #send-btn{-webkit-box-sizing:content-box;box-sizing:content-box;position:absolute;width:1.6rem;height:1.6rem;padding:.4rem .8rem .4rem .4rem;right:.4rem;bottom:.7rem;cursor:pointer}#intelligentCustomerService #bottom-bar #input-box-wrap #input-box #send-btn svg{color:#8e8ea0}#intelligentCustomerService #bottom-bar #input-box-wrap #input-box #send-btn:active{background-color:#ececf1;border-radius:.6rem}#intelligentCustomerService #bottom-bar #input-box-wrap #menu-btn{-webkit-box-sizing:border-box;box-sizing:border-box;display:-webkit-box;display:-ms-flexbox;display:flex;width:8rem;height:4.2rem;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;background-color:#fff;border-radius:.6rem;border:1px solid rgba(0,0,0,.1);margin-right:.6rem;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#intelligentCustomerService #bottom-bar #input-box-wrap #menu-btn.active{-webkit-box-shadow:0 3px 5px 0 rgba(0,0,0,.15);box-shadow:0 3px 5px 0 rgba(0,0,0,.15)}#intelligentCustomerService #bottom-bar #input-box-wrap #menu-btn img{width:1.8rem;height:2rem;margin-right:.4rem;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#intelligentCustomerService #bottom-bar #input-box-wrap #menu-btn span{font-size:1.4rem;font-weight:600}#intelligentCustomerService #mask{height:100vh;top:0;background:rgba(0,0,0,.5);overflow:hidden}#intelligentCustomerService #mask,#intelligentCustomerService #menu{width:100%;max-width:37.5rem;position:fixed;left:50%;-webkit-transform:translateX(-50%);transform:translateX(-50%);z-index:1}#intelligentCustomerService #menu{bottom:calc(5.8rem - 1px);bottom:calc(5.8rem - 1px + constant(safe-area-inset-bottom));bottom:calc(5.8rem - 1px + env(safe-area-inset-bottom));padding-top:2rem;border-radius:1.2rem 1.2rem 0 0;background:url(../img/bg_pop.762d9752.png) no-repeat 100% 0;background-color:#fff;background-size:23.35rem auto}#intelligentCustomerService #menu>img{position:absolute;height:12rem;left:50%;-webkit-transform:translateX(-50%);transform:translateX(-50%);z-index:3;top:-9.6rem}#intelligentCustomerService #menu #menu-title-wrap{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#intelligentCustomerService #menu #menu-title-wrap #menu-title{display:-webkit-box;display:-ms-flexbox;display:flex;font-size:1.6rem;font-weight:700;color:#27241e;line-height:1}#intelligentCustomerService #menu #menu-title-wrap #menu-title:before{content:"";display:inline-block;width:.3rem;height:1.6rem;background:#ff8875;border-radius:.2rem;margin-right:1.4rem}#intelligentCustomerService #menu #menu-title-wrap #line{vertical-align:middle;width:1px;height:1.3rem;background:rgba(0,0,0,.2);margin-left:1rem;margin-right:.8rem}#intelligentCustomerService #menu #menu-title-wrap #kefu{display:-webkit-box;display:-ms-flexbox;display:flex;font-size:1.4rem;font-family:Alibaba PuHuiTi;font-weight:400;text-decoration:underline;color:#3e93f3;line-height:1;vertical-align:middle;cursor:pointer;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#intelligentCustomerService #menu #menu-title-wrap 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li{position:relative;width:100%;height:5.5rem;line-height:5.5rem;font-size:1.4rem;color:#222;padding-top:2px;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;cursor:pointer;background-color:#fff}#intelligentCustomerService #menu #swiper .swiper-item li:hover{background-color:#f2f2f2}#intelligentCustomerService #menu #swiper .swiper-item li:before{content:"";display:inline-block;width:5px;height:5px;border-radius:50%;border:1.5px solid #000;background:#ff8875;vertical-align:middle;margin-left:2rem;margin-right:.8rem}#intelligentCustomerService #menu #swiper .swiper-item li:after{content:"";position:absolute;top:0;left:0;width:100%;height:1px;background:-webkit-gradient(linear,left bottom,left top,from(#e4e4e4),to(#fff));background:linear-gradient(0deg,#e4e4e4,#fff)}#intelligentCustomerService #test{width:20.8rem;position:absolute;top:-9999%;opacity:0;z-index:-1}#intelligentCustomerService #test p{font-size:1.6rem;line-height:20rem;min-width:13em;word-wrap:break-word;word-break:break-all}#intelligentCustomerService #test2{width:20.8rem;position:absolute;top:-9999%;opacity:0;z-index:-1}#intelligentCustomerService #test2 p{font-size:1.6rem;line-height:20rem;min-width:13em;word-wrap:break-word;word-break:break-all}